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Investigations for payment service providers

Turn a flagged payment or wallet into a clear, defensible answer, fast, without specialist forensics skills.

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Risk assessment graphic showing coverage details with a focus on SAND and ETH values, labeled as "THIEF."

Resolve flagged payments quickly

When a payment is flagged, your team needs to understand the crypto activity behind it and decide with confidence, without slowing legitimate customers. Manual cross-chain tracing, or handing it off to separate, specialist tools, doesn't scale.

Elliptic Investigator gives you single-click, cross-chain tracing with entity attribution, so screening and investigation stay in one flow and your team can clear or escalate a flagged payment quickly, and evidence the decision.

Why payment providers investigate with Elliptic

Wallet 0x86ed7 summary showing asset details with inflow and outflow amounts, alongside a risk score analysis.

Fast, so customers are not held up

Single-click tracing resolves flagged payments quickly to avoid unnecessary friction.

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Accessible to your team

Cross-chain investigations without needing forensics specialists.

Risk assessment dashboard showing a score of 3.5 and coverage labeled as "Holistic," with indicators for SAMD and ETH values.

Defensible decisions

Every outcome is backed by attribution and an exposure trail.

Built on the industry's broadest coverage

30%

faster investigations with cross-chain auto-plotting

10M+

risk configurability permutations available

1B+

crypto addresses attributed and clustered to known actors

99%

of digital asset trading volume covered

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Built for how payment investigations work

Investigations start from the flagged payment, on the Elliptic platform.

  • Single-click cross-chain tracing: Follow funds across chains and bridges without manual work.
  • Entity attribution: See the entities behind an address to inform a decision.
  • Automatic graph plotting: Visualize flows instantly to speed up resolution.
  • Evidence and export: Produce an evidenced record for audit and reporting.
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Go deeper

All insights
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By David Carlisle

Vice President of Policy and Regulatory Affairs

How to get ready for Hong Kong's next wave of virtual asset licensing

June Lau

A practical framework for VASP due diligence

Elliptic

How to onboard a VASP

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FAQs

Do we need forensics specialists?

No. Single-click tracing makes cross-chain investigations accessible to your existing team.

How does this avoid holding up customers?

Faster resolution of flagged payments means less friction for legitimate customers.

Can we evidence the decision?

Yes. Every outcome includes attribution and an exposure trail you can export.